Support

Feedback & Bug Reporting

Found a bug? Have an idea to improve the experience? We read every submission and use your feedback to prioritise what we build next.

What you can report

  • Bugs — something broken or behaving unexpectedly
  • Feature requests — improvements or new ideas
  • UX feedback — confusing flows or unclear copy

How it works

  1. 1Submit your feedback using the form above — include screenshots or steps to reproduce if you can.
  2. 2Our team triages every report and prioritises it based on severity and impact.
  3. 3Fixes and improvements ship in regular updates — high-severity bugs are fast-tracked.

Response times

Critical

24h

Medium

3 days

Low

1 week